Flights. Your staff probably has a love/hate relationship with them. Your favorite thing to pour on a busy Saturday? Doubtful. A strong way to build a connection with a guest and discover what’s right for them? Absolutely.
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As the world starts to get ready for the new-new normal, you may ask yourself, should I be offering flights? The answer? If you feel comfortable with it, yes.
Why? Guests spend 25% more on visits when your staff suggest a flight.
There is both the financial and relationship value in offering flights.
We’re in the relationship business. Take the time to invest in your guests.
Are you back to offering flights?
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