ConsumerPulse and Secret Hopper provide you with the opportunity to more effectively access and assess how your taproom is performing. By adding data to your toolkit, you can maximize unique aspects of the experience, continually monitor the quality of your taproom, and better understand your guests to keep them coming back and spending more.
Read MoreIn today’s craft beverage landscape, success isn’t just about expanding your audience; it's also about maximizing the value of your current customers. By encouraging higher tabs, generating bigger tips, and increasing visit frequency, your staff are your greatest assets. They have the ability to elevate a taproom visit from average to exceptional. One of the first steps your staff can take to create a memorable experience is by greeting guests.
Read MoreBy understanding your taproom processes and identifying areas where you can make them more efficient.
Read MoreMore and more we are seeing breweries consider not plans to be the next big regional or national player, but chart a path that includes expanding their presence into other communities. With this growth, comes the need to maintain the same high level of quality and experience across locations. As a follow up to Tips to Maintain Consistency Across Multiple Taprooms, we will hear from several breweries on the strategies that have been most successful as they grow.
Read MoreI'm guilty of it, too. Host a to go beer competition. Reward a team member with the highest tip percentage. Offer a prize to the person that does ABC or XYZ. Often, we focus on rewards, recognition, and opportunity as prime motivators. But how about using progress?
Read MoreJust like each guest, all of your staff require a unique experience. As brewery owners and managers, it is your responsibility to understand their needs, their goals, and how you can form a partnership of beautiful employment.
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